sprintnotes.people

Sprint 53

Hello, this is Alan, a content designer working on beta.parliament.uk. At the end of each sprint I will provide an update of the work the members team have done and what we have learned in the process.

The team’s current focus:

Make written questions and answers easy to find, easy to comprehend and a trusted source for re-use.

What we’ve done

Visited Parliament’s Table Office

Marttiina and Victor ventured over to the Table Office to learn more about the behind-the-scenes process for written questions and answers. During the visit they learned about:

• staffing at the Table Office
• their day-to-day procedures
• how questions are checked for appropriateness and accuracy
• the relationship between oral and written questions

Dia presented at the website show and tell. She gave an an update on Written Questions and Answers. She spoke about the vision and why the team was working on it and the next steps. Joshua from the team took everyone through the prototypes.

Examined the data

Naz presented us with analytics around the performance of our beta pages. The key points were:

• clicks on the banner from the current site to the beta site has decreased by 15%
• there has been a 64% increase in feedback clicks
• this meets our goal for the banner, which is to increase feedback
• the number of email and telephone clicks on members’ pages have decreased
• the most popular MP remains Diane Abbott, followed by Theresa May and Jeremy Corbyn
• our most common user profile is male, aged 25-34 who has come direct to the site

Learned from the Lords’ portraits project

Following the successful launch of the Lords’ portraits we had a retrospective. There were lots of positives and room for some improvement:

• the process has improved since the MP’s portraits
• the quality is consistent with the high levels set by the original portraits project
• improvements could be made in delegating administrative tasks to other teams
• opportunities should be taken to thank colleagues for significant contributions

Progressed with written questions and answers

Bryony worked on getting questions/id pages on devci. We now have pages for:

• questions that have been answered
• currently unanswered questions
• pages for questions asked by Lords (as well as MPs)

Joshua has been busy this sprint implementing a global non-opinionated toggle-function with JavaScript. At the moment we have a toggle specifically for dropdowns, which is limiting for what we hope to do with department filter-menus.

Joshua also implemented the answer page list component into Pugin, which we’ve categorised as an ‘events list’. You can view the component in our main Pugin app here.

Participated in a design session

Victor held another fantastic design session for the team where we:

• set challenges based on the findings from our remote testing
• created designs for how we could meet the identified user needs

What we have planned

That is all for this edition of sprint notes. A lot of the team are on leave during the next sprint, but we are all excited by the round of lab testing Marttiina has arranged.

I promise to tell you all about it next time.